From the brand
NECKLACE & EARRING CHARMS
NEW PRODUCTS
Active by PAVOI
EARRINGS
NECKLACES
RINGS
BRACELET
Package Dimensions : 3.74 x 3.03 x 0.67 inches; 0.63 ounces
Item model number : 2302-N01
Department : womens
Date First Available : February 17, 2023
Manufacturer : PAVOI
ASIN : B0BW4N9Q3J
Customers say
Customers find the necklace gorgeous with wonderful shine and appreciate its sturdiness, with one noting the lobster clasp is secure. Moreover, they consider it an affordable piece of jewelry with good value for money. However, the clasp is problematic, being impossible to open and close. Additionally, the necklace twists and flips over, doesn’t lay flat, and while some find the 15-inch length perfect, others note it’s much shorter than expected. The sturdiness receives mixed feedback, with some saying it stays in place while others report it falls off.
AI Generated from the text of customer reviews
kammiek –
Couldn’t operate the clasp (Review Update)
(Original Review) The necklace appears to be beautiful. However, I can’t even open the clasp to even try it on. With a lifetime of loving and wearing jewelry, this has never been a problem for me. I googled the company, looked for answers on their website, and sent a message to their customer service, with photos. It has been a week and I have gotten no response. So I am going to return it. Too bad, I really think I might have liked it, had I been able to get it on and off. It should come with instructions.(Update) The company reached out to me following my review. They sent explicit instructions which helped me easily operate the clasp. The necklace looks beautiful on. I want to share their clasp instructions for anyone wanting to try this necklace:We’re truly sorry for the issue. Here are step-by-step instructions to help you unlock the clasp on your necklace:1. Locate the main clasp—it’s the larger, box-shaped piece where both ends of the bracelet connect. (My note: this is the side with two knobs).2. On the side of the clasp, you’ll see a small lever or tab.3. Gently pull or press this lever outward using your fingernail. This will release the internal catch.4. While holding the lever, carefully pull the two ends of the bracelet apart. It should open easily. (It did).If you feel any resistance, avoid forcing it. Try gently wiggling the clasp while keeping pressure on the lever until it releases.Please let us know if it works! Thank you!Best Regards,PAVOI Team
Heather L. –
So Far, So Good
The clasp is a little tricky to figure out, but once you do, you will appreciate the security of its design. For something at this price point, the value is exceptional. The necklace is well made, and the length is perfect for any neckline style. It’s sparkly, doesn’t look cheap, and really finishes an outfit nicely. I would purchase again, but I don’t think I will have to!
BG –
Pavoi Necklace
love this necklace that I ordered another one in a different length. It looks like real diamonds and sparkles like them too.
Paula Noell –
Beautiful Necklace DEFECTIVE CLASP
I loved the look of this necklace and was initially very happy with it. The clasp was a little difficult to operate the first time I wore it but I was able to get working and I got so many compliments on it. Unfortunately, after the 2nd use, the clasp no longer works AT ALL. It cannot be closed securely and can no longer be worn. Because I don’t wear it every day, I only realized the defect after I am already outside the return period.
A Montesino –
Even a diamond chocker hasn’t a clasp like this lol
The chocker is beautiful but the CLASP IS A NIGHTMARE,I had to see a video on tik tok to learn how to open it,today the clasp opened it and i can’t closet it.i don’t know the point of design a “secure” clasp in a cheap chocker.
Nyc mom –
Helpful VIDEO on how to open clasp.
Hope this helps. Time will tell if it lasts or holds its stones and color.
vivian –
Looks like the real deal
So flattering!
Rosie –
Pretty but poor quality.
The product looks beautiful but does not last. About a month after purchase the clasp mechanism stopped working. The pieces dwould attach and the clasp would close, however the neckace could still be opened with the slightest tug. It is too late to get a refund.
CarolinaHdz –
Supero mis Expectativas el collar llegó después de la fecha de entrega a Cancun, el material está bastante bien tiene un buen broche para que no se caiga no pesa y se ajusta a tu cuello realmente es muy bonito no me decepcionó lo volvería a comprar
Alexa –
Super sparkly, love this necklace. I will be ordering another one in a longer length. I always get a ton of comments on it when I wear it.
Lucía Campos –
No matter how much I tried it keeps flipping over to the wrong side as soon as I put it on so I’m returning it.
Farah –
As described. Pretty and acceptable quality
Susan C. –
This is a pretty piece but unfortunately it was broken . I have to say I haven’t returned anything from Amazon before but I am amazed how easy and smooth the process is. Thank you Amazon